Staff Position Details
Registration Chief of Staff
The Registration Chief of Staff is responsible for the needs of all the registration staff before and at the convention. The responsibilities include creating the schedule for all staff at the convention, with the exception of the Customer Service Staff. During the convention, the Chief of Staff is responsible for checking registration staff in and out while on duty, ensuring all on duty staff take staggered breaks during peak registration hours, and any other duties the assigned by the Director that regards the staff as a whole.
As with all Registration staff, the Registration Chief of Staff must assist with the operations of the Division, specifically:
- Taking registration information and payment at-con
- Taking registration information and payment at pre-registration events around the Boston area and at other conventions, as able. (Being able to make one or two events, for a few hours, is sufficient.)
- Checking ID and issuing badges to preregistered attendees at the convention.
As the Registration Chief of Staff has access to confidential attendee records, an applicant's references and experience must recommend this trust. Experience in dealing with the public is also a plus. Qualifications in working with confidential client data are ideal.
All staff members are also required to adhere to the Staff Guidelines.